Internet Privacy Statement
This privacy statement is applicable to this website, which is under the ownership and operation of Speck.
All personal information collected from users of the Speck website serves the exclusive purpose of facilitating communication with our clients and audience.
While using this website, you may be prompted to reveal personally identifiable information when you:
- Submit inquiries, comments, suggestions, or feedback.
- Register for any services provided on this site.
- Subscribe to our automatic database updating system.
- Request sales and advertising information.
In every instance of receiving your personal information, rest assured that the information will be treated with the utmost confidentiality. Users of this website are guaranteed strict confidentiality regarding personal information. Upon request, Speck will remove personally identifiable information from its current operational systems. The securely stored personal information is accessible only to authorised Speck personnel, ensuring its security and protection. The information received from users enables the provision of improved services tailored to their needs. Analysing gathered information leads to adjustments in our business, making our services more relevant to today's market. Identifiable characteristics and the user's name remain anonymous.
Accumulated information is utilised to meet your needs and exceed expectations in serving our market. Your email address is recorded only if you electronically send us a message and will be used solely for the purpose for which you provided it. Personally identifiable content will not be used for any other purposes and will not be accessible to any third party unless explicitly communicated upon the submission of information. Access to your information is restricted to Speck personnel only, ensuring complete privacy for disclosed information. However, if necessary for law enforcement purposes or in situations believed to pose a threat to a person’s health or safety, we may disclose your personal information to third parties as required by law. Speck assumes no responsibility for information and content on third-party websites featuring our properties.
Privacy Policy
Introduction
Ensuring the privacy of personal information you provide to us (your personal information) is of utmost importance. This privacy policy governs the collection and use of your personal information by Speck, its subsidiaries, employees, real estate agents, contractors, and the agent/broker assisting you (“we”, “us” or “the Group”).
This privacy policy outlines our commitment to respecting your privacy rights in accordance with the National Privacy Principles contained in the Privacy Act 1988 (Cth).
Collection of Personal Information
We may collect personal information from you through inspections, our agents, interviews, our website, and from competitions and promotions to which you choose to respond.
Types of Personal Information Collected
We collect personal information to assess your suitability and eligibility for buying or selling a property, property management services, applying for home loans, insurance policies, or other services. The types of personally identifiable information we may collect include your name, address, telephone number, email, occupation, and financial information.
When requesting your personal information, we will specify the necessary information for our purposes and optional information. You may choose not to supply any optional information requested by us, but it may restrict our ability to assist you.
If you provide us with personal information about another person, you represent that you are authorized to do so, agreeing that you have obtained consent from that person for us to use and disclose their personal information, and that they may access any personal information we hold about them.
Use of Personal Information
We use your personal information to assist us in:
- Conducting our business.
- Completing transactions related to the provision of personal information, such as completing application forms.
- Communicating information about our products and services.
- Internal administrative, marketing, planning, product development, and research.
- You may opt out of receiving communications from us (other than as required for the operation of our business). If you wish to opt out of receiving communications, please contact your agent or our privacy officer, whose contact details are outlined later in this policy.
Access Rights to Your Personal Information
At any time, you may request a list of the personal information we hold about you, and copies of that information. We aim to provide you with the data within 30 days of receiving your request, and we may charge a small fee to cover any administrative costs. If you believe we are holding inaccurate or incomplete data about you, you may ask us to correct it. We will consider if the information requires amendment and, if not, we will add a note stating your disagreement.
Financial information becomes outdated quickly, and we will update it if required in any future dealings we may have with you. We will take reasonable steps to destroy or remove identifying information of your personal information when it is no longer required for our business functions.
Disclosure of Personal Information to Others
We may disclose your personal information to our related bodies corporate, agents, service providers, property data service providers, and agents we use in the ordinary operation of our business.
We will only use and disclose your personal information for the purposes we collected it, such as:
- Helping you locate a suitable property.
- Administrative purposes, such as data processing, printing, or mailing.
- Other services we offer that you may require.
Storage of Your Personal Information
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or exposure. All our employees, contractors, and agents (representatives) are required to maintain the confidentiality of customer information.
Access to electronically stored information is restricted to representatives whose job requires access. Access to our computer systems is restricted through password protection. If we no longer need your personal information, we destroy or remove the identity information.
Changes to This Privacy Policy
We may change this privacy policy from time to time to comply with new laws or codes of practice that may be developed. We may also change this policy to include any new products or services we may provide from time to time.
Contacting us and feedback
You can make any requests relating to your personal information held by us or any complaints regarding treatment of your privacy by contacting: